At Bronzed Brazilian we understand that there are some situations that simply cannot be avoided and we are happy to review these on an individual basis.
We regret having to adhere to policy however due to last minute cancellations and “no shows” which impacts us and other clients who are unable to book appointments we have had to implement cancellation fees.
CANCEL OR RESCHEDULE
- Appointments must be cancelled or rescheduled withing 24 hours of appointment time.
- Treatments that are cancelled or rescheduled within 3 hours of appointment will incur a $20 fee.
- Treatments under 45 minutes cancelled or rescheduled within 3 hours of appointment will incur a $20 fee.
- Cancellations under 3 hours or No Show to your confirmed appointment a fee of $20 will be charged to your next appointment
- No Show to your confirmed appointment will incur a fee $20 charged to your next appointment.
- No show to program members – forfeit of program service for the month
- No show to appointment will forfeit gift certificate payment of service booked.
- Cancellations under 3 hours a fee of $20 charged to your next appointment.
- Bookings must be confirmed on the day the confirmation sms is sent. We are unable to hold unconfirmed bookings.
CREDIT CARD/GIFT VOUCHER SECURITY
- For treatments/appointments over 1 hour a valid credit card or gift voucher will be required to secure your booking.